Kevin Woods
posted this on December 11, 2011 19:34
In the Windows software there is a feature to right-click that includes a SafeCopy menu to quickly Upload a file. However on some computers there may be a conflict with other Explorer Shell extensions that causes Windows Explorer to hang when this feature is used. To resolve the problem you can rename the SafeCopy file as described below:
RENAME: C:/Program Files/safecopybackup/shellextension/shellextension.dll
TO: C:/Program Files/safecopybackup/shellextension/shellextension.dll.old
We are working on resolving this issue in a future release as well.