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Deleting files from your backup

SafeCopy will never remove files from your backup automatically.  So even if you delete a file from your local computer, it will not be deleted from your backup.  This allows you to intentionally clear off things from your computer knowing you have an archive online in your SafeCopy account.

You can manually remove files and folders from your account via the web console.  Use the Browse tab to navigate to the folder or file you want to delete and select "delete" from the blue drop down arrow in the corner.   For larger folders, it may take a couple minutes for the process to complete.

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You may also delete an entire computer from your online backup using the same method.

If you ever want to remove everything in your account to start fresh, visit the article how to reset your account.

15 Comments

  • Avatar
    Grayaii

    Quick question:  I just converted a bunch of png files to jpg, and now I want to delete the png's from SafeCopy, but there are so many of them that it would suck to click on each one at a time and select Delete.  Is there a way to select all deleted files in a directory and delete them from SafeCopy?  In other words, I would like to delete from SafeCopy Backup all the files I've deleted.

    The only workaround I see is to delete the entire directory from SourceCopy and re-back them up.

    I would love to have this feature, especially because when I download a directory, it will download both my png file and jpg files...

    Thanks!

  • Avatar
    Grayaii

    I've been using SafeCopyBackup for quite a while and so far so good.  I have a few enhancement requests:

    1.  I wish there was a way to do a "diff" between what is backed up on your servers and what I have on my machine(s). 

    2.  Using this "diff" report, I would then be able to sync my machine with the servers.  The main purpose of this is described in my previous comment.  I would be able to delete a lot of old files from the server that I don't have on my machine.

    Thanks!

  • Avatar
    Kevin Woods

    Great suggestion.  Later this year we plan to have a sync feature released to do this automatically for you.

  • Avatar
    Leif Holm

    Right now, I am testing wich BackUp program i can use.

    This here is a real good one, but the only thing, giving me second thoughts, is that I have to "clean up" manualy.

    So therefore I agree 100% with Grayaii - would be nice if it could be implementet soon :)

     

    Regards

     

    Leif

  • Avatar
    Grayaii

    Hi Kevin, would it be possible to provide an estimated time when this fix would go in?

    I re-read the workaround in my original post, and after thinking about it, I think it would be an acceptable workaround, and here's why I think this way:

    When everything is uploaded, I suspect safecopybackup remembers information about your file (MD5 hash?).  So if you re-upload it, it will be instantaneous (ie their lingo for this is "TurboUploaded").

    So an example, let's say you have c:\Pictures completely backed up.  Over the course of a few years, you've deleted/renamed/moved modified files.  If your computer crashes and you download this directory from your backup, you'll have have *everything*: deleted files, renamed file, directories you've long deleted or renamed, etc. etc. Yuck!

    So, if you want to do a sync, I suspect this will work (I haven't tried it):

    1.  Create a new folder called "c:\pictures_new" and put this as folder you want to backup.

    2.  Copy everything under "c:\pictures" to "c:\pictures_new".  It should only take a few minutes to "TurboUpload" everything.  It's not really uploading anything; since it already knows about your files, it must do it server side.

    3.  In safecopybackup, you should now have "pictures" and "picutres_new".  You can now delete "pictures" from safecopybackup because it contains all those nasty renamed/deleted/stale pictures.

    There you go!  Sync is done!  Like I said, i haven't tried this. It's only theoretical, but I suspect I'll have to do it soon...

  • Avatar
    trekker76

    I'm really looking forward to SafeCopy being "smart" enough (pardon my layman language) to auto-sync when I rename a file / folder and reorganize files / folders in a back-up'ed folder. Really quite a pain to do so manually. I do like SafeCopy not removing files from your backup 

  • Avatar
    Alex Kassabov

    I've exceeded my space allocation and trying to delete a few folders, which got accidentally uploaded.  I keep hitting "delete", just as described above, the folders go away but then come back when I refresh the page.  I've waited 24 hours, came back and they are still there.  Deleted them again and they still come back.  

    These folders are not selected to be backed up on my computer.  

    What am I doing wrong?

  • Avatar
    Kevin Woods

    Hello Alex,  any chance you are trying to delete files that were backed up from a network location?  If so, that would be the problem and we at SafeCopy are working on it.  If they are files and folders saved from a drive directly connected to your computer then they should delete for you.  Can you give it a second try?  The delete process happens immediately and takes a good amount of disk resources to remove large amounts of files.  If the storage node with your account happens to be super busy at the time, the delete process may not complete entirely.  Can you give it another try?

  • Avatar
    Frank

    Tip: Doing a full "reset" on your account will achieve the desired effect.It's a bit of a blunt instrument since the action will resync all files across your entire account, but it will do so by re-using already uploaded versions of files hence should go pretty fast. 

    See  http://support.safecopybackup.com/entries/249970-reset-your-account-for-more-space

  • Avatar
    Alex Kassabov

    Kevin, yes, these files are from a network location.  Any suggestions on what I could do?  

    I guess if this doesn't work well, I'll try resetting my account.  My space usage just doesn't want to go down.

     

  • Avatar
    Alex Kassabov

    I'm resetting my account now.  But I can only do it with my laptop.  I can't delete my networked location.  And that's where all those unnecessary files are sitting.  

    Please fix the issue with network locations.  

     

  • Avatar
    Grayaii

    Thanks Frank for the link.  It worked like a charm!  My files are now in-sync!

  • Avatar
    Liz

    Hi, I deleted a whole computer from my account by mistake. Is there any undoing this without having to do the initial back up all over again? It had over 100 GB's on it and it deleted really fast so I am hoping you keep it for a few days or so and then get rid of it.

     

    Thanks

  • Avatar
    Alex Kassabov

    Liz, 

    Just redo the initial backup.  It will be very fast, if you do it soon.

  • Avatar
    Kevin Woods

    Hello Kim,  sorry but there is not an undelete if you have manually deleted a folder from your online account.  If you still have the folder/files on your computer, you can select Restart Backup and it will quickly be put back online.

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